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Commerce Portal
With Microsoft Dynamics®-NAV Commerce Portal,
you enable your customers to get the information
they want and complete the whole order process
at their convenience, thus increasing your
customer service. Customers can easily
download XML/HTML catalogs with product
information, and they can use the advanced
search functions to find the right goods fast.












Since Commerce Portal is fully integrated with Navision, the orders are automatically
created in your Microsoft Dynamics®-NAV back-end system. No manual reentering
of orders also means no errors in your order process. But different users require
different features and functions, which is why Commerce Portal is built around roles
that match their specific work activities.
Roles are a set of activities that Web-enable Microsoft Dynamics®-NAV, focus on the
user’s tasks and are ready to use – but modifiable. Commerce Portal comes with the
following out-of-the-box roles:
• Partner
• B2B customers
• Distributors
• External sales agent
• Vendor
• Consumer
When a user logs in, they see a screen with their own personal settings, and they
have access to functions, views and menus that match their role. Vendors can
manage item catalogs, perform self-service functions, enter drop shipment orders
and maintain delivery dates directly through Commerce Portal. When an order
delivery date is changed, the new information is entered simultaneously in Microsoft
Dynamics®-NAV. Furthermore, the order record is updated, and an e-mail notification
is sent automatically to the employee responsible for purchasing.
World-wide presence is ensured through the multi-language functionality of
Commerce Portal. You can set up specific language-dependent texts and
descriptions to be used on your Web portal when the Web portal user’s language is
other than the standard language of your Microsoft Dynamics®-NAV installation.
Commerce Portal automatically uses the text and descriptions defined for the
chosen language in the Multi-language and Item Translation table.





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